Medical Office Assistant

Albany Gastroenterology Consultants have partnered with Allied Digestive Health which is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report.

We are excited to announce that we are looking for a Full-Time Medical Office Assistant at Albany Gastroenterology Consultants in Albany NY

The Medical Office Assistant Responsibilities are:

• Work closely with nurses to care for patients in a team environment.
• Report directly to nursing coordinator.
• Retrieve patient voicemails – respond to same if appropriate.
• Retrieve patient secure messages-respond to same if appropriate.
• Generate task to nurse if unable to respond to voicemails or secure messages.
• Make appointments: office visits, referrals, imaging studies & lab work.
• Prior Authorization for imaging studies, medications, lab studies.
• Generate result letters to patients/send portal messages.
• Enter recalls for office appointments, imaging studies and procedures.
• Excellent customer service skills and computer knowledge.

The Medical Office Assistant must have the following qualifications and experience:

• High School graduate or GED.
• Basic Computer Competency
• Commitment to confidentiality and respect
• Ability to work independently, yet function collaboratively as a team
• Medical office experience required 1 plus year

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Full-Time