Medical Practice Coordinator – Santa Monica Orthopaedic & Sports Medicine Group

Internal Number: 8812

The Medical Practice Coordinator provides support services to the individual practice of each specific physician through daily monitoring/assessment of patients, physicians, clinic, administrative needs and/or requirements/regulations/policies and procedures of the Orthopedic/Physical Medicine clinic. The Coordinator assists the physician with the delivery of healthcare and manages the flow of patient care. They will also be trained and can be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information and assist with surgery/procedure scheduling when needed.

Duties and Responsibilities:

• Provides support to the physicians? clinical and administrative practices in coordination with the Operations Supervisor.
• Schedules procedures including pre-operative and post-operative appointments when needed. Coordinates medical clearance and additional testing for the scheduled procedure.
• Creates and/or edits physician schedule template.
• Closes out referrals from the referral work queues for their respective physician to ensure the efficiency of referral processing.
• Works with department managers/supervisors/lead personnel to ensure the efficiency of clinical and administrative operations. Creates and /or modifies operational procedures for the physician.
• Handles incoming calls and CS Link messages appropriately, supervise and manage voicemail and refer callers to other departments as needed, i.e., patient care calls for procedure scheduling, prescription refills, patient questions, etc. Returns calls within 1 business day.
• Assists with rooming patients in acquiring vital signs, weight, and blood pressure as necessary. Reviews current medications and records in EMR. Documents patient history on new patients, and established patients with new conditions, prior to the physician seeing the patient.
• Ensures that patient medical records, including reports and labs (if applicable), (EMR or hard copy) are available for physician?s review every single day.
• Cleans examination room after each patient visit per department or Cedars-Sinai protocol (e.g., replacing the paper on the examination table, the pillow covers and all infection prevention standards). Stocks patient room supplies as needed.
• Ensures that the appropriate studies, i.e. x-rays, MRI?s CT?s, etc. are available prior to the physician examination of the patient.
• Prepares medication tray with appropriate supplies for injections/aspirations.
• Assists provider during examination/procedure as advised by provide including applying and removing bandages, dressings, sutures, staples, etc.)
• Acquires pre-surgery paperwork i.e. orders, pre-operative questionnaire, etc. from patients who are surgical candidates.
• Applies orthopedic appliances. Removes casts, splints and other external devices.
• Assists as a chaperon when needed upon completion of the required Chaperon Training.
• Assists patients in ambulation and transfers.
• Assists with ordering medical supplies.
• Scribes as needed following the established policy guidelines and protocol.

Education:

• High school diploma/GED required. Associates degree/college diploma preferred.
• Vocational/Technical diploma in Medical Assistant certificate from an accredited educational program highly preferred.

License/Certification:

Basic Life Support (BLS) from American Heart Association or American Red Cross preferred.

Experience:

One (1) year experience in medical setting required.

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow’s health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai?s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

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