Membership and Admission Assistant

Position Summary

The Membership and Admission Assistant will serve as an important contact for Sanctuary visitors and members to drive membership sales, strengthen the Corkscrew’s membership community, and process daily admissions.

While working at the Blair Visitor Center, you will engage visitors and members, initiate new membership sales, handle inquiries, and facilitate guest entry. Additionally, the Membership and Admission Assistant will work closely with the Volunteer and Membership Manager to support membership experiences, events, programs, and promotions. This is a part-time, seasonal position at 25 hours a week based in Naples, Florida.

Compensation:

$15.00 / hour

Additional Job Description

Essential Functions

• Deliver excellent customer service and contribute to a welcoming environment for all members, visitors, volunteers, and program participants.
• Promote, sell, and renew memberships.
• Collaborate with Visitor Center staff to create positive visitor experiences.
• Handle membership inquiries in person and over the phone.
• Assist with admissions and general visitor questions or needs.
• Generate ideas to enhance or improve member experiences.
• Assist with member events and programs.
• Support donor cultivation at Corkscrew Swamp Sanctuary by helping to identify members wishing to increase their financial support of the Sanctuary.
• Assist with Audubon staff to ensure that equity, diversity, inclusion, and belonging principles are incorporated and followed in all aspects of our work.
• Assist with end-of-day facility closure by clearing the boardwalk of visitors, as required.
• Other duties as assigned.

Qualifications and Experience

• GED or high school diploma preferred and 1-2 years of experience. An equivalent combination of education and experience will also be considered.
• Experience in a customer service, retail, or administrative support role.
• Ability to work independently and effectively in a team environment and professionally represent Audubon to the public and volunteers.
• Highly motivated to engage with visitors and members and sell new memberships.
• Excellent communication and interpersonal skills.
• Ability to engage people of diverse backgrounds.
• Very organized, with the ability to multi-task.
• Proficient in Microsoft Office products and comfortable working in databases.
• Interest and commitment to the mission of the National Audubon Society, and ability to communicate Corkscrew Swamp Sanctuary’s mission, goals, and programs effectively to the public.
• Ability to work a flexible schedule, including weekends and some holidays.
• Ability to lift up to 15 lbs. and traverse at least 3 miles in a variety of weather conditions with or without accommodation.
• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
• Demonstrated personal and professional commitment to and experience in advancing equity, diversity, inclusion, and belonging.

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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