Multifunction Svcs Intermediate Supr

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Responsible for Transport and Lift Team staff on their shift/area
• Train new Transport and Lift Team staff in the proper process and procedures for safe patient
  transports.
• Provide reinforcement of proper process and procedures for the existing staff as needed and provide
  new processe and procedure training
• Manage staffing and maintains labor hours for each day to control overtime expenses
• Ensure employees are compliant with yearly mandatory training for their role
• Respond and resolve customer issues and escalations, dispatches staff as needed for resolution
• Perform daily rounding and staff observations to support productivity
• Monitor timeliness of transports and identify staff who may need additional guidance and support to
  reach goal of 30mins per transport
• Accurately manages payroll and leave of absences to identify when staff hiring for permenant and
  temporary staff need to take place
• Conducts interviews for new hires and temporarty staff
• Develops and recommend department operating budget and ensure the department operates within
  budget
• Ensures compliance with all regulatory agencies
• Follow up on all customer service opportunities and provides resolution in a timely fashion
• Conducts daily staff meetings/huddles

Required Qualifications*

• 1.5 years of direct supervisory experience of one or multiple supply/service processes.
• Capacity to develop knowledge of Logistics principles and practices inclusive of business techniques
  and the technical aspects of the particular area(s) of responsibility will be necessary.
• Demonstrated capability of the following interpersonal skills: team building, teamwork coaching,
  conflict resolution, communication.
• Proven project planning, goal setting, and change management skills.
• Reasonable knowledge of computer systems is necessary (i.e.: Word, Excel, MPathways:
  Timekeeping).

Desired Qualifications*

• Associates Degree, or higher, is desired, or 3 or more progressive years of supervisory skills.
• Considerable knowledge of University policies and procedures, and regulations
• Reasonable business experience in an administrative capacity is desired.

Work Schedule

Appointment: 40 hours

Hours/Days: Monday-Friday 11:00pm-7:30am

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the .

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

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