Outlet Manager

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Explore the Heart of Downtown Boston from our Theater District Hotel. Our hotel’s walkable downtown location and direct connection to the MBTA train give you easy access to live entertainment at the Theater District, shopping at Downtown Crossing and cultural attractions in Chinatown. From unique restaurants to historical sites and beyond, you’ll find it all at Hyatt Regency Boston. Goal of the Restaurant Manager: Responsible for the managing the daily opportunities required by strong leadership, and manage the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided.

The Restaurant Manager Responsibilities may include:

• Supports and Manages the Hotel Outlets while working closely with the Food & Beverage Director and other hotel departments
• Responsible for short and long term planning of all Outlets, potentially including the Restaurant , the Lounge, In Room Dining, Coffee Store
• Ensure effective hiring, training, development, promotion and continuous reinforcement
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Full understanding of Associate engagement
• Develop and implement creative strategies for revenue enhancement and cost containment
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
• Responsible for maintaining a high energy, positive, professional appearance
• Plan, coordinate & manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free standing entity

Restaurant Managers are an integral part of the hotel’s overall Food and beverage team. Your colleagues will include the Banquet Manager, Executive Steward, Beverage Manager, and Room Service Manager. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

The budgeted salary range for this position is $71,000 – $80,000. Actual pay will be commensurate with experience.

Why work for Hyatt?

• 12 Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance (after 30 days of employment)
• Paid Vacation, Sick and New Child Leave
• 9 Paid Personal Days
• 401k with company match
• Tuition Reimbursement
• Wellbeing Benefits
• Free meals in our employee cafeteria
• Excellent training and career growth opportunities!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Restaurant Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt’s management staff is promoted from within, just about all of your function heads are promoted internally as well. The statistics are there; make it your next step!

Our Values : Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications

• Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
• Candidates should be extremely detail oriented and organized
• Candidates should possess proven leadership skills
• Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
• Hotel experience and a thorough understanding of restaurant service
• Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

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