Outlets Director ($76,000-$96,000)

At Hyatt, diversity, equity, and inclusion are at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you. Love where you work!

What are the additional benefits to working at the Hyatt Regency Newport Beach?

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer, including:

• Medical, Dental and Vision for you and your dependents after 30 days of Full-Time employment
• Paid Holidays, Vacation and sick leave
• Unlimited growth potential
• Complimentary hotel nights and discounts at Hyatt properties around the world
• 401K with Matching
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meal
• Complimentary Parking

About the role – Outlets Director

The Outlets Director will oversee the various outlets on property. This will include Shor Restaurant, In-Room Dining, Newporter Lounge, Lobby Market, and seasonal pool bars.

Duties include but may not be limited to:

• Developing and recommending the budget, concepts and objectives and manage within those approved plans
• Direct and oversee development of employees
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
• Coordinate outlet operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and employee satisfaction
• Exercise quality control for both food and beverage
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Coach and counsel employees to reflect Hyatt service standards and procedures

Wage Information:

The salary range for this position is $76,000 to $96,000.

This is the range that Hyatt Regency Newport Beach reasonably expects to pay.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Qualifications

• Demonstrated ability to effectively interact with people
• 4 years or more of progressive hotel F&B management experience
• Service oriented style with professional presentation skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience in implementing new food & beverage concepts
• Ability to work a flexible schedule, including holidays and weekends

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