Patient Care Assistant II

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

PCAs (Rose Chroney) retiring on July 05, 2025.

Job Summary

Summary
Under the direction of a registered/licensed nurse (RN), is a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment.

Does this position require Patient Care?
Yes

Essential Functions
-Perform patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc. Assist RNs and physicians with other exams and treatments as required.

-Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.

-Performs specimen collection and documents all appropriate information.

-Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.

-Documents patient information, such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results.

-Assist patients with food tray setup and eating if necessary.

-Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.

-Receive and direct Medical Staff, personnel, patients, and visitors.

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] – Data Conversion – Various Issuers preferred Nursing Assistant [LNA – New Hampshire] – New Hampshire Board of Nursing preferred Experience Healthcare experience 1-2 years required Knowledge, Skills and Abilities – Ability to multitask and handle stress crisis situations effectively. – Demonstrated knowledge of medical terminology required. – Demonstrated typing skills and computer experience required. – Good interpersonal, organizational, and oral and written communication skills required. – Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines.

Additional Job Details (if applicable)

Physical Requirements

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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