Patient Care Technician

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Assists the Michigan Medicine Comprehensive Eating Disorders program with upholding a safe, orderly, and therapeutic environment.
• Collects patient vital signs, height and weight measurements and documents these in the electronic medical record.
• Assesses patient vital signs and symptoms based upon standards set by clinic and consults with nursing staff regarding abnormal vitals.
• Meets with patients and families to assist with patient enrollment, check-in, consent forms, and orientation to treatment program.
• Monitors physical and mental state of patients and assists with emotional regulation.
• Facilitates, supervises, and offers emotional support to parents and patients during meals, snacks, groups, and bathroom breaks.
• Interacts with patients and families using strategies that align with the program treatment approach, may modify techniques to meet individual needs when clinically indicated.
• Provides 1:1 support to patients/parents, while adhering to program treatment model.
• Provides patient supervision and implements therapeutic interventions to maintain a safe and supportive milieu.
• Facilitates self-expression and relaxation groups with patients, following curriculum developed by program staff.
• Recognizes when patient medical and/or psychiatric symptoms are beyond scope of practice/training and consults with appropriate colleagues (e.g., nursing, psychiatry, social work) for assistance.
• Collaborates with the collection of clinical data for quality improvement and related activities.
• Reports relevant observations/ recommendations during biweekly multidisciplinary team meetings.
• Assists with other clinic coverage and administrative duties as assigned or needed.
• Promotes quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of eating disorders relevant to position responsibilities and in accordance with UMHS regulations.

Required Qualifications*

• Bachelor’s Degree related to healthcare, psychology, child development, or other related field.
• Comfort working with adolescents, young adults and families.
• Strong written and spoken communication skills.

Desired Qualifications*

• Previous experience working with youth.
• Familiarity working in a multidisciplinary team environment.
• Proficiency in patient care or health education typically achieved with one or more years of work in a healthcare or mental healthcare setting.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the .

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

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