Principal Architect, Adobe Experience Platform

Information Technology

29-Apr-2024

Ref #: 24686

LinkedIn Tag: #LI-TB1

How you’ll help us Keep Climbing (overview & key responsibilities)

As a Principal Architect, Adobe Experience Platform (AEP), you will bring a high level of technical expertise to our team, supporting the development, configuration, and maintenance of the Adobe Experience Platform. Your role will involve troubleshooting technical issues, advising on the optimal use of the platform, and providing technical expertise to our internal teams. The ability to communicate complex technical concepts to non-technical audiences will be key to success in this role.

Responsibilities include:

• Managing and maintaining the Adobe Experience Platform (AEP) Real-time CDP to meet enterprise needs.

• Supporting new development, configuration, and maintenance on the platform.

• Providing technical expertise and guidance to internal teams regarding the segment-building and RT-CDP platform.

• Troubleshooting technical issues related to the platform and implementing solutions.

• Collaborating with IT and other teams to align on tech needs and implementations.

• Keeping up to date with the latest trends and best practices related to Adobe Experience Platform.

• Conducting regular audits to ensure optimal use of the platform.

• Leading training sessions to upskill internal teams on the effective use of the platform.

• Collaborating with Adobe Support and Consulting groups to coordinate product enhancements and workarounds.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives 
• 401(k) with generous company contributions up to 9% 
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health 
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals 
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• 5+ years of experience related to technical data management & marketing solution experience

• 5+ years of architect and software engineering experience

• 2+ years of marketing solution experience

• Bachelor’s degree in Business, Computer Science, Engineering, Data Science, or related field 

• Strong technical skills, particularly with Adobe Experience Platform or similar platforms such as Salesforce C3260

• Proven track record of successfully managing and implementing complex enterprise-level platforms.

What will give you a competitive edge (preferred qualifications)

• Advanced Degree such as Master’s in Computer Science, Engineering, or tech related field; or MBA

• Ability to troubleshoot and problem-solve technical issues.

• Excellent communication skills, capable of conveying technical concepts to non-technical audiences.

• Strong analytical skills

• In-depth knowledge of data governance and data management best practices.

• Prior experience in a large-scale ecommerce or digital business environment, ideally with a focus on customer journey optimization.

This position is based in Atlanta at the General Office and relocation will be required.