Program Manager – Capacity Management

Job Description

BJC HealthCare

Internal Number: 81060

Additional Information About the Role


-Overall Management of the Patient Placement and Transfer Center

-Ideal candidate will have at least 5 years of leadership experience


-Full Time; benefits eligbile


Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.



BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.



BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.



Preferred Qualifications



Role Purpose

Provides leadership for BJC System Capacity Management. Responsible for the development, implementation, and sustainment of the system Capacity Management Program across all BJC HSOs. Carries out the BJC Capacity Management strategic plan and ensures strategic objectives are met.



Responsibilities


  • Oversees data collection, monitoring, evaluation, and analyzing of capacity management data for the purpose of developing and implementing or modifying protocols, policies, and procedures.
  • Actively engages all BJC HSO leaders, providers and executive teams to develop, execute and improve the capacity management program through change management, principles of process development and performance improvement.
  • Summarizes and presents analysis of data and information to Capacity management and HSO leadership to demonstrate progress towards strategic objectives.
  • Monitors and improves the performance of the department including financial outcomes, patient, employee and physician satisfaction, clinical quality and efficiency.
  • Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Supports and assists the growth of existing and new workforce management technologies and processes. Maintains comprehensive understanding of internal and industry standards, as well as of the changing business environment.
  • Minimum Requirements


    Education

  • Bachelor’s Degree

  • – Nursing


    Experience

  • 5-10 years
  • Supervisor Experience

  • 5-10 years
  • Licenses & Certifications


  • RN
  • Preferred Requirements


    Education

  • Master’s Degree
  • – Nursing or Healthcare Admin


    Experience

  • 10+ years
  • Supervisor Experience

  • 10+ years
  • Benefits and Legal Statement


    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.


    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance


    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs


    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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