Program Manager- Radiology Policy and Improvement

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

This position encompasses a wide variety of roles and responsibilities as they relate to supporting a culture of safety and quality in the Department of Radiology. Primary responsibilities will center on policy creation and revision, assisting the Quality Assurance and Regulatory Compliance Manager with tasks related to regulatory preparedness, and providing the Director with management of the improvement team projects. The individual in this role must have a strong commitment to customer service, demonstrate an ability to work harmoniously in a team environment, and be able to achieve dependable results in a fast-paced and demanding environment.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Essential:

• Lead a multidisciplinary committee in the review and revision of departmental policies, procedures, and guidelines.
• Prepare documents to meet institutional requirements.
• Partner with the Interprofessional Policy Committee (IPPC) to upload and update policies, procedures, and guidelines within PolicyStat.
• Maintain awareness of impending due dates in PolicyStat to ensure departmental compliance.
• Assign policies, procedures, and guidelines to appropriate owners with clear expectations of when the work needs to be completed. Perform periodic check-ins of assigned items to keep work on task.
• Provide frequent updates to the Quality, Accreditation, Safety and Improvement (QASI) Team on the overall status of departmental compliance in the realm of policies, procedures, and guidelines.
• Assist with the creation of new policies, procedures, and guidelines.
• Act as a mentor and guide to those who are new at writing policies, procedures, and guidelines to help them develop their skills.
• Act as a coordinator for policies, procedures, and guidelines that span multiple modalities and require input from multiple stakeholders.
• Utilize dependable resources to research and find answers to regulatory compliance questions.
• Create educational materials and presentations to help keep the department informed on policy, procedure, and guideline changes.
• Maintain a working knowledge and understanding of current policies, procedures, and guidelines (both institutional and Radiology specific).
• Participate in various committees related to Joint Commission, policy oversight, and departmental operations as needed.
• Assist in preparing status reports, proposals and presentations as assigned.
• Active leader of the Quality, Accreditation, Safety and Improvement (QASI) Team.
• Participate in additional quality improvement initiatives as directed
• Assist with internal Accreditation activities (i.e., Mock Surveys) as bandwidth allows.
• Provide updates on QASI work to the administrative team.

Required Qualifications*

• Computer skills (e.g., working knowledge of Word, Excel, and/or database software)
• The ability to work independently for some tasks as well as the ability to work as part of a collaborative team for others.
• Professional verbal and written communication skills.
• Extremely detail oriented with an exceptional ability to multitask.
• Excellent attendance record.
• Ability to problem-solve, organize, and process information with speed and accuracy.
• Understands and adapts to changes easily and supportively.
• Strong sense of creativity.
• Familiarity with Radiology policies and procedures in either a technical or administrative capacity.

Desired Qualifications*

• Registered Medical Imaging Technologist (American Registry of Radiologic Technologists, American Registry for Diagnostic Medical Sonography, American Registry of Magnetic Resonance Imaging Technologists, or Nuclear Medicine Technology Certification Board) or BS degree in a healthcare related field.
• Advanced data analysis skills.
• Experience with leading project teams.
• Previous policy writing experience.
• Experience with change management.

Work Schedule

40 hours, Monday – Friday, typically dayshift, but flexibility required for rotating weekend coverage.

Work Locations

University Hospital – Michigan Medicine Campus

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the .

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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