Quality Coordinator

Job Description

Andalusia Health

Internal Number: 527450


Description

A:         Job Specific

·         Assist Director of Quality Management with the development and implementation of quality studies and ongoing                                         monitoring of quality indicators.

·         Collects, analyzes, and presents data.

·         Performs routine screening of medical records and event reports.


·         Enters information into the ERS systems. 

·         Gathers, enters and disseminates quality information.

·         Creates and submits reports as needed.

·         Logs, tracks, and trends all customer complaint reports.

·         Assists with development and design of quality management presentations, utilizing various statistical graphs.

·         Assists in the design of quality management tools.

·         Other duties as assigned by Director of Quality Management.

 

B:        Company Specific


 

·         Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.

·         Completes annual health, safety, and education requirements.  Maintains professional growth and development.

·         Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.

·         Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.

·         Reports to work on time as scheduled; adheres to policies regarding notification of absence.

·         Attends all mandatory in-services and staff meetings.

·         Represents the organization in a positive and professional manner.

·         Complies with all organizational policies regarding ethical business practices.

·         Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.

·         Maintains current licensure/certification for position, if applicable.

·         Consistently demonstrates Guest Relation?s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.

·         Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.


 


Knowledge/Skills/Abilities:

 

·         Excellent oral and written communication and interpersonal skills.


·         Able to deal with high stress environment.


·         Ability to analyze and present data utilizing various performance improvement tools.


·         Intermediate computer skills in all Microsoft Office applications including Word, Excel, PowerPoint and Access.


·         Knowledge of quality management and statistical processes preferred.


·         Knowledge of JCAHO, CMS, and other regulatory standards preferred.



Qualifications


Qualifications:

Education: 

Minimum of Associate?s Degree preferred.

Licenses/Certification: 

Alabama RN or LVN.

Experience: 

Clinical experience as a licensed nurse.

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