Rapid Visas: Visa Consultant (Customer Services)
Job Description
Rapid Visas
Headquarters: London
URL: https://rapid-visas.co.uk
Are you an experienced Customer Services specialist with a passion for helping clients navigate complex visa and passport processes? We’re looking for a dedicated professional to join our team on a fully remote basis.
You’ll work closely with our business clients, assisting with UK passport applications and visa applications through embassies in London.
If you have a proven track record in this field and excellent communication skills, we’d love to hear from you.
Key Details:
– Position: Visa Consultant / Customer Services
– Location: Fully Remote (Applicant does not need to reside in the UK)
– Working Hours: UK Business Hours
– Mode of Communication: Primarily emails and phone calls
Responsibilities:
– Liaise with business clients to understand their specific visa and passport requirements.
– Guide clients through the UK passport application process and visa applications for various embassies in London.
– Prepare and review application documents to ensure accuracy and compliance with requirements.
– Maintain up-to-date knowledge of UK visa and passport regulations and embassy protocols.
– Respond promptly to client queries via email and phone, offering clear and professional advice.
– Track application progress and provide clients with timely updates.
– Maintain detailed records of client interactions and application statuses.
Note: Full training is provided
Requirements:
– An attitude to self learn, be a self starter and have a high degree on initiative
– Fluent spoken and written English – exceptional communication skills are essential.
– Fluent spoken and written English – exceptional communication skills are essential.
– Proven experience** in visa consulting, immigration services, working in customer services or logistics or a related field.
– Ability to work independently and manage multiple client cases simultaneously.
– Strong attention to detail and organisational skills.
– Proficiency in using email and phone communication tools.
– Familiarity with UK passport and visa regulations is a strong advantage.
– Reliable internet connection and a quiet, professional environment for phone calls.
What We Offer
– Fully remote position with flexible working arrangements.
– Opportunity to work with an experienced and supportive team.
– Competitive remuneration based on experience.
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If you’re ready to make a difference in our clients’ journeys, we’d love to hear from you.
To Apply
Please complete our short application form as per the link: https://form.jotform.com/243216941086053. You will need to submit your CV explain why you’re the ideal candidate for this role.
We look forward to welcoming you to our team!
To apply: https://weworkremotely.com/remote-jobs/rapid-visas-visa-consultant-customer-services
Source ⇲
To apply, please visit the following URL:https://weworkremotely.com/remote-jobs/rapid-visas-visa-consultant-customer-services→
