R&D Field & Warranty Steering Specialist

Role Summary:

The R&D Field and Warranty Steering Specialist is responsible to track and steer the R&D organization in close collaboration with the Quality team towards parts optimization in a timely manner. This position acts as “one face to the customer” acting as the interface between Quality and NAR R&D for all FAP / FPQ / Top Q topics to assure timely resolution of Engineering related topics.

Role Responsibilities:

Main Responsibility- (70%)

• Coordinate Top-Q, FPQ & FAP (Quality related) topics for NAR R&D to escalate and resolve any technical issues which are impacting vehicle quality
• Steer the responsible R&D teams in the NAR Region or within the VW Group for part optimization in terms of technical content, cost and timing
• Closely track implementation status and timelines of each quality topic
• Create and report R&D status summary in R&D and Quality meetings/committees on a regular basis
• Align and incorporate improvement measures with the technical project organization
• Act as the integrational point for multi disciplinary technical topics within the R&D organization
• Evaluate in terms of risk management
• Align quality impacts with stakeholders in NAR and the VW Group

Additional responsibilities – (30%)

• Project Management Expertise – integrating various timing schedules to identify and mitigate timing slips.
• Plans and executes workshops with different stakeholders if necessary.
• Tracks project status in detail and informs VP of Engineering on a regular basis.
• Escalates issues early to stakeholders, if needed.

Qualifications:

Years of experience:

• 5-7 years of experience in the automotive industry. With at least 3 years of experience in automotive engineering or product quality.

Education- Required:

• Bachelor’s Degree in Mechanical or Electrical Engineering or equivalent

Education- Desired:

• Master’s Degree in Engineering

Skills:

• Analytical and conceptual thinking – using logic and reason, creativity and strategy
• Project management skills
• Excellent communication skills – interpersonal, presentation and written
• Integration – joining people, processes or systems
• Influencing and negotiation skills
• Resource management
• Good technical evaluation and financial skills.
• Self – starting and self – motivated
• Ability to think in wider scope
• Good administrative skills: ability to plan, develop a structure and prioritize
• Strong process orientation
• Computer savvy – skilled in the use of software

Specialized Skills- Required:

• Good knowledge and work experience of the development processes within the automotive industry and the VW Group
• Good knowledge and work experience of the quality processes within the automotive industry and the VW Group
• Good team spirit, tracking, and communication skills
• Experienced in handling projects within the automotive industry
• Proficient in computer skills (Microsoft Word, Excel, PowerPoint, Outlook, Internet Browsers).

Specialized Skills- Desired:

• German language skills
• Good knowledge and work experience of the product development process (PEP) at VW AG
• Experienced projects within VW AG
• Excellent strategically thinking, negotiation, and communication skills

Work Flexibility:

• 10% travel required within the NAR Region

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

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