Recreation Fee Clerk & Technician

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests.

Likely Entry on Duty : April-July 2025.

Open to the first 100 applicants.

Applications must be submitted by 11:59 (EST) on the 01/19/2025 to be considered.

For more park(s) information, select “Learn more about this agency” below:

Overview

• Accepting applications

• Open & closing dates

  01/10/2025 to 01/19/2025

  This job will close when we have received 100 applications which may be sooner than the closing date.

  
  
• Salary
  
  

  $17.27 – $25.12 per hour
  Salary does not include locality pay. For specific wage information, reference the OPM Salaries and Wages link in the Additional Information section.

• Pay scale & grade
  

  GS 4 – 5

• Locations

  Many vacancies in the following locations:

• Remote job
  

  No

• Telework eligible
  

  No

• Travel Required

  Occasional travel – You may be expected to travel for this position.

  
  
• Relocation expenses reimbursed
  

  No

• Appointment type

  Temporary – Not to Exceed 1039 Hours

  
  
• Work schedule

  Multiple Schedules – Work schedule is dependent upon the position.

• Service
  

  Competitive

• Promotion potential
  

  None

• Job family (Series)
• Supervisory status
  

  No

• Security clearance
• Drug test
  

  No

• Position sensitivity and risk
• Trust determination process
• Financial disclosure
• Bargaining unit status
• Announcement number

  NS-1612-NER-25-12665642-DE

  
  
• Control number
  

  827618500

This job is open to

Clarification from the agency

Videos

Duties

Recreation Fee Clerk & Technician Standard Duties :

• Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area’s recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
• Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.

Additional duties for GS-04:

• Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.
• Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.

Additional duties for GS-05:

• Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor.
• Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.

Requirements

Conditions of Employment

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Males must meet Selective Service Registration Act requirement.
• You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• Occupancy of government quarters may be required.
• Government housing may be available but is not guaranteed.
  • Use to contact specific parks for more information on government housing.
  
  
• Must be able to handle, collect, and account for money.
• You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
• You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s license.

Qualifications

All qualifications must be met by the closing date of this announcement-01/19/2025 (unless otherwise stated in this vacancy announcement).

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience.

Quality Ranking Factor: Handling Money – able to handle, collect, and account for money.

To qualify for this position at the GS-04 level, you must possess one of the following :

A. One year of progressively responsible clerical, office, or other work that demonstrates my ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk.
-OR-
B. Two years of education above high school (60 semester hours or 90 quarter hours) leading to a bachelor’s degree from an accredited institution.
-OR-
C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined.

To qualify for this position at the GS-05 level, you must possess one of the following :

A. One year of specialized experience equivalent to the GS-04 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-05. Examples of specialized experience include: handling, tracking, or depositing monies; using software programs to maintain financial/accounting data (such as fee and stock data); performing fee collection, accounting or financial duties; or using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions; ensuring accountability of funds and accurate financial records.
-OR-
B. Four years of education above high school (120 semester hours or 180 quarter hours) from an accredited institution. NOTE : Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
-OR-
C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. NOTE : Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.

Education

To qualify based on education, you must submit a legible copy of transcripts from an with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in the interpretation of foreign education programs and that (1) deemed your education equivalent to that gained in an accredited U.S. education program, or (2) given full credit for courses at a U.S. accredited college or university.

Additional information

This job opportunity announcement will be used to fill one or more additional selections at anytime without notification.

to calculate locality pay.

Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).

If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.

The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.

Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.

PHYSICAL DEMANDS: The work requires some physical exertion, such as long periods of standing or recurring lifting of moderately heavy items.

WORK ENVIRONMENT: The work involves moderate risks or discomforts such as exposure to extremes of temperature, rain, snow, wind, and direct sunlight, as well as high levels of vehicle noise and emissions.

• Benefits
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

  
  
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated ‘ineligible’, ‘not qualified’, or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veterans’ preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10-percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

• Best Qualified – applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
• Well Qualified – applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
• Qualified – applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated on the following competencies:

• Arithmetic/Mathematical Reasoning
• Attention to Detail
• Customer Service
• Interpersonal Skills
• Manages Resources
• Money Handling
• Technology Application

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

• Benefits
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

  
  
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

  
  
  

  ALL required documentation must be submitted to receive full consideration for eligibilities and veterans’ preference selected.

  The following documents are required and must be submitted by 11:59 PM (EST) on 01/19/2025:

  
  
  1. Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade.
  2. Complete Assessment Questionnaire.
  3. Other Supporting Documents, if applicable, such as:
     • :
       • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the . If you don’t have your DD-214, you may request it after discharge from the .
       • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
       • If you are a Disabled Veteran, Purple Heart Recipient, or , you must submit all additional proof required by the , and if applicable, a completed . You may request a copy of your Department of Veterans Affairs letter from or call 1-800-827-1000 to establish proof of disability.
       
       
     
     
  4. College transcripts if qualifying based on education.
  5. Documentation for consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
  
  

  Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials – you must remove your image from any badges, licenses, etc.

  Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency’s staffing offices.

  
  
  

  If you are relying on your education to meet qualification requirements:

  
  

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

  
  
  

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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