Revenue Mgmt Analyst

About the Role & Team:

Disney Cruise Line Revenue Management Analyst

Our shoreside Cast Members support Crew Members and strategy efforts for our continually growing fleet. Chart the course for an incredible career journey with Disney Cruise Line!

We Are…

Disney Cruise Line Revenue Management is responsible for fleet-wide pricing, revenue planning and forecasting, and inventory control. The Disney Cruise Line Revenue Management Analyst works closely with their leader, a Revenue Manager, to maximize revenue from stateroom inventory for their assigned ship. Revenue Management Analysts are resident experts of their ship and its revenue strategy, and are responsible for enacting a selling strategy and supporting pricing decisions that meet revenue goals. They are also responsible for working with other shoreside teams to ensure that each reservation is paid in full and assigned a stateroom so the pier and onboard teams can provide a seamless guest experience.

What You Will Do:

• Partner with Revenue Manager on inventory control strategies, including overselling and upgrading on the category level for each sailing
• Implement real-time inventory controls in Disney Cruise Line’s reservation system, including opening and managing promotional offers
• Monitor exception reports to ensure guests have fully paid applicable deposits and balances due, as well as ensure cancellation and other policies are being properly followed
• Partner with various departments (including Guest Services, Guest Communications, Security Compliance, Pier Operations, and Sales) to problem solve reservation challenges and apply Guest Communications vouchers to reservations
• Work with shipboard team to block rooms for maintenance while minimizing impact to guests and revenue
• Provide back-up support for Revenue Manager in evaluating Revenue Management System pricing recommendations
• Evaluate and suggest improvements to department processes and reports
• Collaborate with Revenue Managers to generate group quotes for Sales team
• Apply data analysis and strategic thinking to ad hoc projects that increase revenue potential

Required Qualifications:

• Demonstrated Excel and PowerPoint proficiency
• Strong oral and written communication skills
• Curiosity about using data to answer questions and communicate recommendations
• Self-motivated and detail-oriented, with the ability to quickly learn new systems and processes
• Proven success collaborating with a range of partners
• Strong sense of responsibility, ownership, and pride in delivering quality results

Education:

• Bachelor’s degree in Business, Finance, Economics, Industrial Engineering, or related field

Preferred Qualifications:

• Experience with SQL and Tableau
• Revenue Management, Pricing, or Cruise Industry experience

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney’s global consumer products operations include the world’s leading licensing business; the world’s largest children’s publishing brands; one of the world’s largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited , which is part of a business we call Disney Experiences .

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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