Senior Support Engineer

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Senior Support Engineer – Nike USA Inc. – Beaverton , OR . Support and troubleshooting of critical issues of all technology equipment within Nike and Converse retail stores. Collaborate and coordinate with multiple teams, practice other engineering disciplines to resolve issues that may arise in our retail technology production environment. Participate in a multi-disciplined, multi-facet team and accurately apply troubleshooting and technical skills and processes. Work together to help shape and ignite the retail support model. Assist in piloting new technologies and solutions for retail stores. Assist in continuously transforming the support model. Development and enhancement of automated tools to reduce manual effort and effective solutions. Serve as DevOps technical support and subject matter expert. Create proactive monitoring and alerting on application issues using Data Analytics tools like Splunk, New Relic and Signal Fx . Setting up Configuration, data, applications and driving end to end setup for new store opening program. Deploy releases using Jenkins to keep the server, Registers and PCs up to date for new stores. Develop and Support applications which Integrate with cloud-based systems for product feed, inventory feed and financial reconciliation. Telecommuting is available from anywhere in the U.S., except from SD, VT, and WV

Must have a Bachelor’s degree in Computer Science, Engineering, and 5 years of progressive post-baccalaureate experience in the job offered or in a Engineering-related occupation. Experience must include:

• SQL and Windows powershell Scripting

• ServiceNow – ITSM

• Dot Net

• Kafka – streaming

• Micro services

• DHCP

• POS peripherals

• Mobile Device Management

• Splunk

• New Reli c

Apply at www.jobs.nike.com (Job# R-51671 )

#LI-DNI

We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form .

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Source ⇲