Service Manager
Job Description
Stand-By Personnel
Service Manager Position in Pryor, OK
- Pay: $59,000 – $69,000 annually (Based on Experience)
- Schedule: 1st Shift, Monday – Friday, 6:00 AM – 2:30 PM (with occasional Saturdays)
- Job Type: Temp-To-Hire
- Job ID: 119228
About the Role:
We’re seeking a skilled Service Manager to lead our service department and drive exceptional service delivery. In this role, you will manage day-to-day operations, engage directly with customers, and work collaboratively with other departments to enhance service efficiency. If you have strong leadership abilities, a solid technical background in manufacturing, and a passion for customer satisfaction, this is a fantastic opportunity for you. Occasional travel (5-10%) may be required.
Key Responsibilities:
- Lead the Service Team: Establish high standards and guide the team to deliver exceptional service.
- Customer Relations: Communicate with clients to address and fulfill their service needs effectively.
- Service Coordination: Schedule and manage service calls, ensuring efficient use of time and resources.
- Team Development: Monitor team performance, provide feedback, and recognize achievements to drive success.
- Quality Assurance: Maintain high standards in service documentation and overall quality.
- Cross-Department Collaboration: Partner with other teams to improve customer satisfaction and streamline service processes.
- Inventory Oversight: Manage service parts and tool inventory to ensure readiness.
- Stay Current: Keep up with industry trends and innovations to enhance service capabilities.
- Training Programs: Provide ongoing training for the service team on equipment, safety, and customer service.
- Additional Duties: Take on other responsibilities as needed.
What We’re Looking For:
- Experience: 5+ years in a service management role within the manufacturing industry.
- Technical Expertise: In-depth knowledge of manufacturing equipment and processes.
- Leadership Skills: Strong interpersonal and team management abilities.
- Tech Savvy: Proficiency with service management software and Microsoft Office.
- Analytical Thinker: Capable of analyzing data and creating reports to support decision-making.
Why You’ll Love Working Here:
- Competitive salary with room for growth.
- Full benefits package.
- Supportive, collaborative workplace focused on your professional development.
Ready to take the lead and make an impact? Apply today and become part of our dedicated team!
Source ⇲
To apply, please visit the following URL:https://www.whatjobs.com/pub_api__cpl__1788565836__5076?utm_campaign=publisher&utm_medium=api&utm_source=5076&geoID=13875→
