Store Supervisor, FT – Bossier City

The Store Supervisor contributes to the achievement of the store’s profitability and key performance indicators by providing customer service aligning with UA service model and accomplishing operational excellence. The Store Supervisor serves as a coach and mentor to other teammates within a defined delegation of responsibility. This role also serves as the go-to leader in the absence of the Assistant Store Manager and may have closing and opening responsibilities.

Sales & Omni

• Supports in driving sales and retail/omni -channel KPI target achievement.
• Provides customers with detailed information about a wide selection of products.

Brand image & Customer Experience

• Supports in training teammates to provide a service/selling culture unique to Under Armour.
• Uses advanced functional expertise to drive sales and customer loyalty in designated area of responsibility.

Retail Operations

• Train and lead teammates in the execution of daily operations aligning with UA process and policies.
• Partner with store leadership to maintain standards covering merchandise and floor sets.
• Adhere to Loss Prevention policies and advise store leadership of unusual internal or external activity.
• Assume Stock Lead responsibilities in the absence of Stock Lead.
• Communicate teammates accidents/injuries to store leadership immediately.

Leadership & Team Collaboration

• Communicate clear priorities, sales and KPI targets to sales teammates to achieve target.
• Maintain and support store safety standards and communicate concerns to store leadership.
• Support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities.
• Support store and regional leadership teams and local HR during onboarding and continuous training.
• Lead/Support a Division of Responsibility (DOR) to assist with theoverall efficiency of the store. (Athlete Experience, Merchandising, Brand, Operations), if applicable

• Advanced numeracy, literacy, and advanced communication skills
• Fluent in local language and basic verbal English skills
• Proficient in use of computers and other technology
• Adjusts to new ideas/methods of working
• Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
• Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
• Advanced selling experience and comprehensive industry understanding

• Minimum one year experience in a sports/ apparel & footwear retail environment
• Previous supervisory experience preferred
• High School education or equivalent
• Availability to work a flexible schedule, including holidays, nights, and weekends

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities