Summer Lift Operator

Department: Mountain Operations

Rate of Pay: $16.50/hr

Shift: Full-time or Part-time/On-call, Seasonal Position

FT: Four-five shifts per week

PT/OC: One-two shifts per week or less as business demands.

Day shifts 9 am to 8pm; Night shifts 7 pm to 1 am; Monday through Sunday

MUST BE AVAILABLE WEEKENDS & HOLIDAYS

FLSA Status: Non-Exempt/Hourly

SUMMARY

Provides an exceptional chair lift experience to guests by promoting safety, positivity, providing assistance and answering questions about resort and basic mountain area information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides friendly service, exceeding guest expectations.
• Assists patrons of all ages and all levels, on and off lift and instructs them in proper loading procedures.
• Treats the guest with utmost concern while loading the chair or interacting with them.
• Pays special attention to groups with children and always extends the offer to assist children in loading the lift.
• Answers any guest questions and assists in resolving concerns in accordance with Sundance policies and the applicable laws.
• Diplomatically handles awkward situations with guests and employees.
• Ensures areas around lift stations are free of hazards.
• Observes and assists with the proper loading, transporting and unloading of guests onto and off the lift.
• Knows and abides by Sundance’s policies and regulations involving the operation of the lift.
• Immediately reports all injuries (guest and employee) to 911, bike patrol/safety or supervisor as injury dictates.
• Exhibits diligence in checking for guests who may be loading inappropriately or with unapproved items such as dogs, alcohol, no lift ticket etc.
• Checks lift passengers for valid lift tickets, and verifies pictures for season pass holders.
• Collects and turns in expired, invalid, or fraudulently used passes.
• Engages patron while awaiting the arrival of the Sundance Safety Office.
• Ensures effective on-mountain recycling program.
• Abides by Sundance Free Ski/Bike policy when biking on the mountain.
• Bikes within ability level during free runs in compliance with the free bike policy.
• Handles extreme temperatures and outdoor weather conditions.
• Loads bikes onto lift chairs.
• Performs all other tasks required of Mountain Operation employees based on departmental needs, i.e. Lift Maintenance

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Operate 2-way radios for communication to other staff.

• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to walk, sit, climb or balance, stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 70 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must be 18 years of age or older.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to high, precarious places and vibration. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

BENEFITS:

• Employee discounts on dining and resort amenities.
• Training and development opportunities to enhance your skills and career growth.
• Supportive team environment focused on collaboration and personal development.
• Season Pass

DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

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