Support Services Specialist

• Duties listed are at the full performance level GS-7
• Prepares budget requests and monitors expenditures for administrative operations, front desk operations and facility maintenance.
• Initiates and oversees a variety of personnel processing activities, e.g., initiating electronic requests for personnel actions and input of annual performance ratings.
• Keeps employees informed of human resources policy and regulatory changes, such as those related to leave, injury compensation, retirement, promotion, etc.
• Responsible for purchasing or contracting for supplies, equipment, and services through open market purchase by blanket arrangement, check, field purchase order using a government purchase card, or other appropriate acquisition systems.
• Plans and performs general property management support services, such as maintenance and disposal of equipment.
• Advises staff on availability of funds and the impact that pending procurement actions will have on the operating budget.
• Provides technical guidance and leadership to other employees in the administrative support services group.
• Performs as a supervisor.

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one year probationary period, unless previously served.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• New USDA supervisors must successfully complete all components of the required new supervisory training program before the end of their probationary period.

Qualifications

In order to qualify, you must meet the and requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Specialized Experience Requirement:
For the GS-06 level: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level; Examples of specialized experience include : Interact with the public and provide customer service; collect monies from sales of goods or services, and perform accounting, balancing, reconciling, and accurate record keeping of company funds; track budget expenses; enter/track data in an automated system; use of office automation and technology (i.e., various software/database applications) for organizational tracking, reporting purposes, or preparation of correspondence; purchase a variety of supplies with a company credit card, and maintain a complete auditable trail for all transactions; maintain inventory of property or equipment; maintain hardcopy and electronic files.
OR
one full year (18 semester/27 quarter hours) of successfully completed graduate level coursework that is directly related to the work of the position (such as Business or Public Administration, or other administrative or management fields related to the position being filled);
OR
combinations of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.

For the GS-07 level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level; Examples of specialized experience include : Interact with the public and provide customer service; collect monies from sale of goods, permits, passes, or services, and perform accounting, balancing, reconciling, and accurate record keeping of company funds; prepare and monitor human resources and budget information in an automated system; use of office automation and technology (i.e., various software/database applications) for organizational tracking, reporting purposes, or preparation of correspondence; purchase a variety of supplies/services/equipment with a company credit card or purchase order, and maintain a complete auditable trail for all transactions; maintain all unit property and inventory; records and correspondence management.
OR
one full year (18 semester/27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example Business or Public Administration, or other administrative or management fields related to the position being filled);
OR
combinations of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university. Experience must have demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

TIME IN GRADE REQUIREMENT: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This requirement must be met by the closing date of this announcement.

Education

Please see above for the education requirements acceptable for this position.

Additional information

: To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP applicants must receive a rating of at least 85 out of a possible 100.

provides current or former temporary and term employees the opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years and the last temporary or term appointment must have been with R4 of the Forest Service. Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status such as leave without pay is credited for up to six months in a calendar year; anything beyond six months is not credited. Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.

If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is not guaranteed.

This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements.

The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional Information is available on the .

Positions filled from this announcement may be a bargaining or a non-bargaining unit position represented by either NFFE, AFGE or NAGE.

We may select from this announcement or any other source to fill one or more vacancies.

• Benefits
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

  
  
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package, as well as the responses to the Assessment Questionnaire to determine the degree to which you possess the competencies listed below:

• Administration and Management
• Customer Service
• Manages Resources
• Office Automation
• Supervision
• Workforce Environment

Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position.

If you meet the qualification requirements and are determined to be among the best qualified, you will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities must meet minimum qualifications to be referred.

Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you inflated your qualifications and or experience, your rating may be lowered to more accurately reflect the submitted documentation. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action.

To view the application form, visit:

• Benefits
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  
  
  
• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

  The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.

  
  
  
  • : 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) other qualifications.
  • If education is required or you are using education to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the website. All transcripts must be in English or include an English translation.
  
  

  In addition to the above, you must submit the documents below if you claim any of the following:

  • Current Forest Service employees: 1) Most recent non-award Notification of Personnel Action (SF-50) showing that you are in the competitive service (block #34) and are a permanent or conditional employee (block #24), position title, series, grade, and position’s organization (block #22) that indicates you are eligible to apply based on the “Clarification from the agency” section. If your most recent SF-50 does not reflect the highest grade (or promotion potential) held on a permanent basis, also attach the SF-50 that indicates this information. AND 2) Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Do not submit a performance plan.
  • Surplus or displaced employees eligible for CTAP or RPL priority: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
  • Land Management Workforce Flexibility Act Eligible Applicants: please review the required documents for this hiring authority on the .
  
  

  If you are relying on your education to meet qualification requirements:

  
  
  

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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