Systems Engineer

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Commercial organization within Technology & Digital for Disney Experiences. The Systems Engineer will report to the Manager, Technology.

What You’ll Do:

• Design, analyze, evaluate, test, debug and implement applications supporting company business processes and operations
• Plan, conduct, and direct the analysis of business problems to be solved with automated systems
• Contribute to the development, testing, evaluation or design of system architecture used throughout the DX Technology ecosystem
• Support the design, analysis, and implementation of Technology investments supporting Commercial initiatives
• Assist in triaging and facilitating product defect resolution in all environments spanning multiple applications and service layers
• Monitor booking systems through tools such as Splunk to ensure that errors are minimized and capabilities delivered are working as expected
• Assisting with new product build architecture, capabilities, and delivery methods and the impacts to core applications cross-functionally
• You will be expected to stay up to date with emerging technologies

Required Qualifications:

• Minimum 3 years of related work experience
• Technical experience in consumer and employee facing enterprise systems
• Ability to troubleshoot applications and systems
• Expertise in maintaining web, caching, and queuing technologies in large high traffic environments.
• Expertise in architecting highly scalable and highly available systems
• Comfortable working in an agile environment
• Proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies

Required Education:

• Bachelor’s Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney’s global consumer products operations include the world’s leading licensing business; the world’s largest children’s publishing brands; one of the world’s largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC , which is part of a business we call Disney Experiences .

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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