TABLE GAMES CONCIERGE (Poker Room Attendant – PT

Responsible for providing exceptional guest service, computer entries and poker games clerical work.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Enter all poker guest’s playing ratings in the computer.

• Taking reservations in the Poker Room, including but not limited to answering phones, greeting guests, monitoring poker room for vacant seats, general housekeeping of poker room.

• Perform all task is that may be assigned in the future.

• Must be minimally 21 years old.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Regular face-to-face interaction with guests as well as over the phone;

• Work is performed in an area of limited access space on the casino floor;

• Management contact is required;

• Ability to tolerate varying conditions of noise level, temperature, illumination and air quality.

• Requires prolonged standing and walking through the shift;

• Requires excellent guest service skills and have a professional demeanor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

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