Talent Manager

Posting Locations: Charlotte

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We offer great rewards, competitive pay, career advancement and growth opportunities.

Full Time Teammates are also eligible for:

• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance – Medical, Dental, Vision & Disability
• Basic and Supplemental Life Insurance

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Job Overview

The Talent Development Manager is responsible for enhancing teammate capabilities through targeted training initiatives, ensuring that all team members possess the skills and resources necessary to excel in their roles. This includes assessing training needs, developing effective learning strategies, and implementing programs designed to elevate teammate capabilities. Additionally, the Talent Development Manager will support leadership programs to cultivate the next generation of leaders within the organization. This role involves collaborating with department heads to facilitate workshops and monitor the effectiveness of training initiatives, ensuring that all development efforts align with organizational goals.

Duties & Responsibilities

Capability Programs

• Partner with functional leaders to identify specific business needs related to personal and sales capabilities, translating these needs into targeted learning and development strategies.
• Create and execute learning strategies that enhance employee skills, drive sales performance, and foster engagement, aligning with overall business objectives.
• Collaborate with sales leaders to ensure that training initiatives are aligned with business goals.
• Lead and facilitate sales training initiatives.
• Prepare regular reports and presentations to convey insights, trends, and areas for improvement.
• Focus on enhancing the skills, knowledge, and competencies of both teams and individual teammates.
• Equip teammates with the tools and learning opportunities they need to develop new skills and enhance existing ones.

Leadership Development Programs

• Assist in the execution of leadership training programs, including facilitation of workshops.
• Use metrics and KPIs to evaluate the success of leadership development programs and make data-driven improvements to strategies

Talent Strategy, Planning & Analytics

• Analyze results and feedback from training initiatives to refine and enhance learning and development programs.
• Analytics tools and technologies to track, monitor, and report on the effectiveness of training programs, leveraging data to assess impact on teammate performance and business outcomes.

Teammate Engagement & Retention

• Collaborate with leadership teams to foster a culture of engagement and continuous improvement.
• Conduct regular surveys, analyze feedback, and develop action plans for enhancements.

Teammate Experience

• Support teammate onboarding initiatives by ensuring that all content is updated with the most current processes and procedures related to your programs.

Knowledge, Skills, & Abilities

• Prior experience in Talent Development, Learning & Development, Human Resources, and Leadership Development
• Proven ability to lead capability programs from start to finish, including creating training content and managing resources
• Extensive experience in designing and delivering programs for sales teams
• Skilled in facilitating leadership development programs
• Leadership and Coaching: Ability to mentor, guide, and inspire employees to grow in their roles, with strong leadership development skills
• Strategic Thinking: Aligns talent development initiatives with organizational goals and identifies long-term strategies for workforce growth
• Communication Skills: Excellent verbal and written communication to deliver training, facilitate workshops, and collaborate with stakeholders
• Assessment and Evaluation: Proficient in conducting training needs assessments, analyzing employee performance, and measuring the effectiveness of development programs
• Stakeholder Management: Ability to build strong relationships with leaders, HR teams, and employees to drive talent initiatives across the organization
• Project Management: Capable of managing multiple talent development initiatives, timelines, and budgets efficiently.
• Change Management: Skilled in supporting employees through transitions, new systems, or organizational changes by developing relevant training and guidance
• Emotional Intelligence (EQ) and Conflict resolution: Understanding and managing one’s own emotions and those of others, fostering a positive, empathetic learning environment
• Adaptability and Innovation: Ability to adapt to changing business needs and introduce new, creative development solutions
• Technology Proficiency: Knowledge of Learning Management Systems (LMS) and other tools for delivering and tracking training programs
• Bachelor’s degree preferred

Minimum Qualifications

• High school diploma or GED with 1 to 3 years of relevant experience

Preferred Qualifications

• Two or four year degree preferred

Work Environment

Office Environment

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As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..

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