The Tapping Solution: Strategic Operations Lead – Founder’s Office

Strategic Operations Lead – Founder’s Office

Remote | Full-Time or Fractional | Reports Directly to the CEO

The Role

You’ll serve as the right hand to the founder, acting as a strategic executor, decision filter, and force multiplier. This is not an admin or marketing manager role. You’ll take half-formed ideas and run point—from scoping to launching to systematizing. You’ll eliminate bottlenecks, convert chaos into clarity, and protect the founder’s time while amplifying his impact.

Example Initiatives You Might Own

• Research, scope, and execute a direct-to-consumer product launch
• Build a short-list of institutional partners for a tapping-based clinical research study
• Set up an AI-powered insight engine using app data, funnel feedback, and user testimonials
• Work with Nick (CEO) to build and execute a “Founder’s Corner” media strategy with weekly personal content
• Interview internal team leads, document key workflows, and build a founder dashboard to track priorities

Responsibilities

• Strategic Execution: Take big, ambiguous ideas and turn them into outcomes
• Cross-Functional Collaboration: Work across product, content, dev, ops, and vendors to move projects forward
• Operational Infrastructure: Build and refine systems that scale
• AI + Automation Integration: Use modern AI tools to solve problems faster and more creatively
• CEO Prioritization + Leverage: Help the founder stay focused on highest-value work

You Might Be a Fit If You:

• Have 5–10 years experience in operations, strategy, or founder-support roles
• Can hold your own in a room with marketers, devs, copywriters, and researchers—and know when to push and when to listen
• Have already implemented AI tools (ChatGPT, Claude, Airtable scripts, Notion AI, Zapier, etc.) to solve business problems
• Love fast-moving, high-trust environments where initiative is required and handholding is rare
• Are obsessed with getting things done, not just planning them

You’ll Love This Role If You:

• Are entrepreneurial but don’t want to run your own company right now
• Like being close to the founder, not buried in middle management
• Want to help scale a mission-driven brand with real soul
• Are always asking: “How can we do this better, faster, or smarter?”

Compensation

• Full-time: $80K–120K+ depending on experience
• 100% remote with flexible hours