Triage Registered Nurse, Family Medicine- Hadley

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare – people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Hadley Family Medicine began with family – brothers Peter and Robert Weitzman (both physicians) along with medical school classmate Allan Baustin, MD, founded the practice nearly 30 years ago. While the practice now has access to the resources of the larger Medical Group, the family environment is felt just as strongly today. Located at 234 Russell Street, Suite 7, in Hadley, MA, our Family Medicine practice offers comprehensive primary care services to patients of all ages, newborn through adult. We are certified as a Level 2 patient-centered medical home.

Job Summary

We are seeking part-time, 32-hour Triage RN to support the practice onsite, Monday through Thursday from 8:30am- 5:00pm.

Dedicated to phone triage, the Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, coordinate proper disposition, and assist with administering vaccines. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.

Qualifications

Education
Associate’s Degree Nursing required or Bachelor’s Degree Nursing preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Registered Nurse [RN – State License] – Generic – HR Only required

Experience
Clinical nursing experience 0-1 year required

Knowledge, Skills and Abilities
– Familiarity with the principles and skills needed for practical nursing to provide patient care and treatment.
– Knowledgeable of the care required by respective age groups for which care is being provided.
– Ability to maintain confidentiality and secure sensitive information.
– Knowledge of medical terminology.
– Excellent verbal and communication skills.
– Ability to accurately screen and triage acute patients.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

232-234 Russell St

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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