Vendor Operations Program Manager

The Vendor Operations Program Manager role is crucial to delivering our vision of scaling vendor operations and managing Meta’s third-party engagements in a compliant manner. In this role, you will help the Vendor Solutions team drive operational excellence in vendor engagement and proactively manage a portfolio of vendors that deliver key business outcomes. As part of a multi-year vision, you will be responsible for scaling and delivering existing programs while identifying and launching new initiatives. The ideal candidate will excel at collaborating with cross-functional team members and consistently delivering high-quality work, even under tight deadlines and competing priorities.

Vendor Operations Program Manager Responsibilities:

• Partner with business program owners to provide end-to-end global vendor operations support for People team vendor programs
• Ensure compliance with Meta’s vendor program by completing vendor onboarding, third-party risk assessments, contracts, and purchase orders. You will also troubleshoot and unblock issues with these operational tasks that are unique to Meta’s vendor engagement program.
• Problem-solving skills and customer-centric approach, you will be responsible for managing vendor contracts, coordinating with vendors, and providing timely and effective solutions to service-related issues
• Alignment on objectives with key program stakeholders, manage the vendor roster, and keep program business owners informed on status
• Partner with cross-functional teams (Supplier Master, Third Party Risk Assessment, and Source 2 Pay) to ensure that vendors are engaged in a compliant manner, adhering to Meta’s Vendor engagement policy.
• Provide feedback and make recommendations on program status, progress, and partnership insights to key stakeholders
• Create and manage reports (e.g., budget forecasting and tracking) and special projects with key suppliers, sharing monthly reports with leaders and program owners

Minimum Qualifications:

• 2+ years of vendor operation experience
• 1+ years of program or project management experience
• Experience to multitask in a fast-paced environment and meet deadlines
• Knowledge of Microsoft office tools (Word, Excel, Powerpoint)

Preferred Qualifications:

• Experience in vendor negotiations, pricing and promotion, vendor management
• Project management skills (organizing, planning, reporting, documenting, driving tasks to closure, etc.)

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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