Villa Ambassador (Full-Time)

Be part of our talented Guest Services Team as the Villa Ambassador at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt Indian Wells Resort & Villas has completed a property-wide renovation and up branding from Regency to Grand. Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef (Angelo Sosa) food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property will be a destination favorite as it is positioned to take hospitality to a new level in the destination.

The Villa Ambassador is responsible primarily for attending to the requests and personal needs of our Villa guests. This person must have good organizational skills, exceptional communication skills, as well as superior guest services abilities.

Responsibilities:

• Receiving Vehicles

• Room check in & check out

• Inspecting Rooms

• Coordinate Hotel Service

The hourly pay range for this position is $17.50 – $18.00 with the opportunity to earn additional income through tips.

This is the pay rate for this position that Grand Hyatt Indian Wells reasonably expects to pay.

Benefits:

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:

• Medical, Dental, and Vision after 30 days of Full-Time employment
• Paid holidays, vacation and sick leave
• Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
• Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)
• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
• Teaching hotel where you can learn from some of the best in the business
• Tuition Reimbursement – $1,000 per year

Qualifications

• A true desire to satisfy the needs of others in a face paced environment.
• Refined verbal skills.

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