Wine Educator – Rombauer Vineyards

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With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Location:

Rombauer Vineyards

As a Wine Educator at Rombauer Vineyards, you’ll be the face of our esteemed winery, ensuring every visitor leaves with a memorable experience. Join our team and help celebrate the joy of wine!

Your Role:

• Customer Service Excellence: You’ll provide the highest quality of customer service with graciousness and pride, highlighting our unique company spirit. You’ll greet guests, host wine tastings, and ensure a great experience for all guests.
• Promote Our Products: You’ll actively promote and sell our wine and non-wine products in the Tasting Room.
• Share Your Knowledge: You’ll describe our wines, winemaking techniques, and share our winery’s rich history. You’ll also offer general tourist information.
• Financial Transactions: You’ll manage routine purchasing transactions, operate the cash register, and account for daily sales and bank deposits.
• Support Special Events: You may assist with special events as needed, adding to the vibrant atmosphere of our winery.
• Team Collaboration: You’ll be part of a dynamic team supporting visitor center operations to achieve our financial goals, enhance consumer experiences, build loyalty, and reflect our brand’s essence.

Your Principal Activities Include:

• Product knowledge and education
• Cash register operations
• Product presentations

Compensation:

• Hiring rate listed: $22.93 / hr – $31.01 / hr + pooled tips + quarterly commission! 
• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

Perks & Benefits:

• We are committed to providing competitive compensation, perks, and a work-life balance supporting your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.
• Please click here to view our full list of benefits or click here to watch our video.

What You Will Need:

• High school diploma or State-issued equivalency certificate plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing, or teaching and educating others experience.
• Required to be 21 years of age or older.
• Required to lift and move product weighing up to 50 pounds.
• Required to work weekends and a flexible schedule as needed.
• Knowledge of basic computer operation.
• Required to engage in frequent walking and standing.
• Required to multi-task with focus on detail and switch gears quickly.
• Experienced in reading and comprehending simple instructions, correspondence, and memos.
• Experienced in writing simple correspondence and procedures.
• Experienced in conflict resolution
• Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
• Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

What Will Set You Apart:

• Bachelor’s Degree plus 1 year of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing, or wine education experience; OR High school diploma or State-issued equivalency certificate plus 5 years of tasting room, customer service, retail sales or hospitality.
• Knowledge of wine and wine production.

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