Workforce Lodging Facilities Coordinator

The Workforce Facilities Coordinator helps the Workforce Facilities team to upgrade, maintain, and repair workforce lodging properties. Here at Taos Ski Valley, we believe in the importance of creating a comfortable living environment, so we treat all our tenants like guests.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization’s policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:

• Helping the Facilities team with minor maintenance issues. (E.g. unclog sinks, light heaters, switch fuses at the breaker, carpentry, some painting )
• Plowing employee roads, parking lots, and driveways using company plow truck and skid steer
• Frequently removing snow from walkways, parking spots, and rooftops, which will be physically demanding.
• Taking employee trash to the dumpster
• Ensuring all building utilities are working properly and communicating with the right party to fix any issues
• Landscaping, mowing lawns using company riding mower, weed wacker, racking, tree and brush trimming.
• The job requires sitting, crouching, and standing for extended periods
• The employee should be able to lift 30lbs frequently and 50 to 60lbs occasionally
• Solve problems with a “can-do” attitude
• Find a way to say “yes” to tenant needs. Look for ways to be helpful and courteous
• Reliable attendance on all scheduled workdays
• Performs all other related duties as assigned or requested including obeying safety policies and procedures and attending safety trainings
• Maintains logs for tasks and vehicles as needed
• Other duties as assigned

Personal Skills:

• Strives for open, honest, and effective communication to build trust in our relationships with our guests and fellow employees
• Demonstrates problem-solving skills while resolving guest concerns
• Be well-groomed and aware of personal hygiene; adhere to dress code policy as mentioned in the handbook
• Keep all business confidential both on and off-duty
• Always offer courteous and sincere hospitality. Understand what is meant by “good customer service.”
• Provides a guest experience that exceeds the guest’s expectations
• Follows training guidelines using good judgment and common sense
• Ability to gracefully and humbly accept criticism and opportunities for growth
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges and while working in an ever-changing environment
• Conducts oneself with safety in mind and undertakes all job requirements in a manner that will guarantee a safe environment for oneself, guests, and fellow team members
• Keeps work area, equipment, and lobby clean and orderly. Has concern for cleanliness and orderliness of work area and equipment
• Completes all assigned services by timeframes established by the department supervisor
• Must be approachable and willing to speak to tenants in a warm and friendly matter
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.

Qualifications/Knowledge:

• Must be flexible and open to change.
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations
• Plumbing, electrical, and carpentry knowledge is a plus
• Possess a valid driver’s license and the ability to successfully pass an MVR check.
• Fluent in verbal and written English, other language skills preferred
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

• Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

• This position entails frequent snow removal, including; shoveling, driving a plow truck/skid steer, and occasionally climbing on rooftops (with proper climbing equipment and training.) Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 60-70% of the time. Occasional walking, reaching, and bending. This position will require individuals to be out in winter conditions.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes