xoangels: Talent Acquisition Manager

XO Angels is an influencer management agency based in Switzerland. We help influencers grow and monetize their reach. We are a team of around 20 people and a rapidly growing company.

As the Acquisition Manager, you will oversee the entire client acquisition process, from the first point of contact with potential clients to preparing them for the final closing stage. You’ll play a crucial role in setting and qualifying potential clients for closing calls, which will be handled by the leadership team. Additionally, you’ll manage communication between the agency and clients during the early stages and lead a team of Virtual Assistants (VAs) to ensure a smooth and efficient acquisition process

You will conduct all initial setting calls with clients interested in working with us, qualifying them for the final closing call with the leadership team. Your primary goal is to gather detailed information about the creator to help the leadership determine if a collaboration would be mutually beneficial.

You will manage communication with potential clients on various social media and chat platforms to schedule setting calls and guide them through the next steps after the initial call.

Currently, this includes messaging via Instagram and WhatsApp.

You will oversee our team of Virtual Assistants (VAs) based in the Philippines, who are responsible for lead generation and ensuring a smooth flow of prospects.

You will also be responsible for tracking key performance indicators (KPIs) throughout the acquisition process. This helps identify areas for optimization and potential bottlenecks in the system to maintain an efficient workflow.

Proven track record in sales, client acquisition, or a similar role, preferably in a fast-paced environment.

Excellent written and verbal communication skills, with the ability to build rapport and handle objections effectively.

Familiarity with social media platforms like Instagram and WhatsApp for client interactions is a plus.

Ability to manage multiple tasks, prioritize effectively, and maintain a structured workflow.

Prior experience in managing or coordinating remote teams, especially Virtual Assistants, is highly desirable.

Proficiency in tracking and analyzing Key Performance Indicators (KPIs) to identify trends, optimize processes, and solve bottlenecks.

Familiarity with CRM tools, spreadsheets, and other organizational software for tracking and managing client acquisition processes.

Ability to adapt quickly to changes and resolve challenges proactively in a dynamic environment.

Strong command of English, both written and spoken, to communicate effectively with clients and team members.

Flexible working hours, as client communication may occur across different time zones.

Proactive, results-driven, with a strong desire to produce high-quality work that helps the company grow.

A positive and professional attitude with a focus on delivering exceptional client experiences.

• 100% Flexible, Remote Work: Enjoy the freedom to work from anywhere, balancing your professional and personal life.

• Comprehensive Training: Access continuous training to stay ahead of social media trends and sales techniques.

• Make a Real Impact: You will play a pivotal role in the success of our clients and the overall growth of the company, with opportunities for advancement.

If you’re interested, please send your cover letter and CV to [email protected]. Please include “IM INTERESTED” in your application to show you’ve read everything carefully.