Youth & Family Manager

Job Description

POSITION SUMMARY:
Supports, develops, organizes and implements high quality youth programming for the Youth and Family and Before and After School Care Departments, including, but not limited to: Summer Day Camp; Days out of School programming; Youth/Teen Programming; and Youth/Family Special Events.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Two to three years child care experience preferred.
• Minimum age of 21.
• Child Abuse Prevention, CPR, Blood Borne Pathogens, Safety, First Aid and AED certifications required within 30 days of employment.
• Working knowledge of excel is preferred.

PHYSICAL DEMANDS

• Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations with or without accommodations.

F ULL-TIME BENEFITS:

• A defined contribution retirement plan with 12 percent of salary contributed by the association (when eligibility requirements are met)
• Paid vacation and holidays
• Health insurance, dental and life insurance
• Professional development opportunities
• Free YMCA Programming

Essential Functions

• Manages, directs and coordinates youth and family related programs. Programs include, but are not limited to, summer day camp, days out of school, youth/teen programming, family nights and special events. Ensures high quality programs and establishes new program activities. Expands program within the community in accordance with strategic and operating plans.
• Expands programs within the community in accordance with strategic and operating plans.
• Assists the Before and After School Director with the before and after school program. Areas include, but are not limited to, monthly curriculum that incorporates CLDI and HEPA standards and supply inventory. Supports before and after school sites as needed to ensure adequate staff coverage.
• Trains, develops, schedules and directs personnel (part-time and seasonal) and volunteers as needed. Works with Operations Director to assess staff performance. Develops strategies to motivate staff and achieve department goals.
• Assists Operations Director in developing and managing the budgets related to primary responsibility areas. Ensures programs operate within budget and that program fees are collected. Takes appropriate action to correct variances.
• Assures compliance with the state and local regulations as they relate to program areas. Ensures that YMCA program standards are met and safety procedures are followed.
• Assists Operations Director in compiling statistics. Monitors, evaluates and audits effectiveness and participation in the program.
• Assists in the marketing and distribution of youth and family program information, including timely and accurate submissions to the marketing team. May organize and schedule program registrations, distribute fliers and/or attend community expos.
• Communicates well with others. Ability to interact with the children attending the programs, their parents and/or guardians, along with the staff team responsible for the children in their programs.
• Ensures all incident reports, reportable condition and parent communication forms are filled out accurately and submitted to the respective Director in a timely manner, when applicable.
• Maintains open communication with the Operations Director, Joliet Youth Development team and off-site partners.
• Ensures curriculum is being implemented in all programs.
• Knows and adheres to all off-site location policies and guidelines and is respectful of shared spaces.
• Develops and maintains collaborative relationships with community organizations.
• Assists in YMCA fundraising activities and special events.
• Responds to all member and community inquiries and complaints in a timely manner.
• Serves as Leader on Duty (LOD) as assigned.
• Accepts other duties as deemed appropriate within the scope of this job description.

Cause-Driven Leadership Competencies

YMCA COMPETENCIES (LEADER):

Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Source ⇲